At West Jackson County Utility District, we are committed to providing safe, high quality water services to the unincorporated section of western Jackson County, Mississippi, known as St. Martin and Latimer while maintaining a standard of excellence in customer service and environmental conservation.
Our customer service department is open from 7:30am until 4:30pm Monday through Friday to assist you with any needs you may have. New service applications will not be processed after 4:20pm.
Our maintenance department is open from 7am to 4pm Monday through Friday and are available 24 hours a day for emergencies. Phone us at 228-872-3898 to report a service issue. Customers who are having trouble reaching our AFTER HOURS answering service may dial them directly at 228-205-4115.
" This institution is an equal opportunity provider and employer"
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/
complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at email@example.com."
Billing & Payment Options
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs. Customers needing a service reconnection should call to report any payment made by phone or online. For a list of all payment options click here. Learn more...
Paperless billing is available. Please give us a call at 228-872-3898 to request an email notice when a new billing statement is available. Additionally, customers may register for online access at www.wjcud.com (view or pay your bill) and view both current and previous billing statements.